Terms of Service
The data definitions used here match the ones on our terms page. If you see a term like 'session data' there, it means the same thing on this privacy page.
LEGAL REFERENCE
How bakmibet Handles Your Account Data
This is the bakmibet privacy policy — written plainly so you know what we collect when you open an account, what we keep, and what stays under your...
Plain-Language PolicyIndonesia-FocusedAccount Data OnlyUpdated RegularlyYour Controls Inside
Our Privacy Posture and Scope
We collect the account data we need to keep your bakmibet login, lobby sessions and e-wallet transfers working — nothing more. That includes your registered phone number, display name, device fingerprint for session safety, and the wallet references tied to your DANA, OVO, GoPay or QRIS activity. Where local law permits in supported regions across Indonesia, we retain transactional records for the
period required by applicable financial rules, then schedule them for deletion. We don't sell your personal data to advertisers. Marketing messages from us are opt-in at sign-up and you can switch them off inside your account screen at any time. If a regulator with jurisdiction over your account requests records, we'll comply within the scope they ask for.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Privacy Contact Paths
If you need to ask about your data, reach us through any of these channels. Privacy questions go straight to the team that handles account records, not general lobby support.
Privacy Inbox
Email our data team directly from the address linked to your bakmibet account. Include your registered phone number so we can match the request to the right record without extra back-and-forth.
In-Account Form
Open your account screen, head to the privacy panel, and submit a data request from there. It routes faster than email because your identity is already verified by the session.
Live Chat Escalation
Start a chat from the lobby and ask for the privacy desk. The first-line agent will tag the conversation and pass it to the team that reviews data and consent matters.
EDITORIAL CLARITY
How We Review This Policy
Legal Sign-Off
Every wording change here passes through counsel familiar with Indonesia data rules before it goes live. We don't push silent edits to the privacy page that haven't been reviewed.
Quarterly Audit
The retention schedules and access logs behind this policy get audited every quarter. If something drifts from what we promise here, the audit flags it and we correct course immediately.
Version History
We keep dated versions of this policy so you can compare what changed between visits. Material changes are surfaced inside your account, not buried at the bottom of the page.
Named Owner
A named privacy owner inside bakmibet signs off on this page. That person reviews escalations, answers regulator queries, and owns the response time for your data requests.
Vendor Vetting
Any partner that touches your account data — payments, fraud checks, hosting — is contractually held to the same handling rules we describe here. We vet them before integration and on renewal.
Plain Wording
We deliberately avoid lawyer-speak where everyday English does the job. If a clause sounds vague to you, that's a problem we want to hear about so we can rewrite it.
BENCHMARKED
Consistency With Our Other Policy Pages
Cookie Notice
Cookies and trackers are covered in their own notice, but the consent choices you make there feed directly into the data scope described on this privacy page.
KYC Policy
Identity checks live in a separate KYC page. The retention windows quoted here align with what KYC keeps, so there's no gap between the two documents.
Payments Policy
Wallet handling for DANA, OVO, GoPay and QRIS is described in the payments policy. We reference the same transactional record set both pages depend on.
Account Closure
When you close your account, the closure policy points back here for what gets deleted, what gets retained, and how long the residual record window lasts.
Marketing Consent
Opt-in choices made at sign-up are governed by the same consent framework this privacy page sets out, so toggling one channel doesn't contradict another.
Complaints Path
The complaints page sends privacy-specific disputes back to the inbox listed in our support section, keeping one route for any data-handling concern you raise.
SERVICE CONTEXT
What This Policy Page Shows You
01
Scope Block
The opening scope block tells you exactly which account activities this policy covers — sign-in, lobby sessions, wallet linkage — so you're not guessing what falls inside its remit and what doesn't.
02
Retention Table
A short retention reference inside the details section spells out how long each data category stays with us before scheduled deletion in supported Indonesia regions.
03
Consent Controls
Pointers to the in-account consent screen are embedded throughout, so you can jump from any clause to the toggle that actually controls that data flow on your side.
04
Contact Routes
The support block lists three direct ways to reach our privacy desk, separating data requests from general lobby questions so nothing gets lost in first-line chat queues.
05
Version Marker
A version marker and last-reviewed date sit at the top of each refresh, letting you see at a glance whether the wording has changed since your last visit.
06
Cross-Links
Inline cross-links connect this page to terms, cookies and KYC, so a single click takes you to the related document instead of forcing a manual search through the footer.
Privacy Questions We Hear Most
We store your registered phone number, display name, device fingerprint for session safety, wallet references for DANA, OVO, GoPay or QRIS transfers, and the transactional history tied to your lobby activity. Nothing outside that scope.
Yes. Submit a deletion request through the in-account privacy form or email our privacy inbox. We action what local financial-record rules allow us to delete, and we tell you clearly what we have to retain and why.
No. We don't sell personal data to advertising networks. Marketing messages you receive from bakmibet are sent by us directly, based on the opt-in choices you set at sign-up and can change later.
Transactional records tied to DANA, OVO, GoPay or QRIS activity are retained for the period required by applicable Indonesia financial rules, then scheduled for deletion. The exact window is shown in the retention reference inside details.
Closure triggers the deletion schedule for data we're not legally required to retain. Residual records — mostly transactional — sit in a restricted-access archive until their retention window ends, and then they're removed.
Material changes are flagged inside your account before they take effect, not just posted quietly here. The version marker at the top of the page also shows the last-reviewed date so you can spot edits between visits.
Start with the privacy inbox or the in-account form. If the response doesn't resolve it, ask for escalation to the named privacy owner referenced in our trust section, who reviews unresolved data-handling matters directly.